Last updated: January 2026

F11 bet Privacy Policy — Complete Details on How Your Data Is Protected

At f11 bet, your personal data is collected solely to keep the platform safe and functional. Learn more on this page — what data we collect, how it's stored, and what your rights are.

SSL Encrypted Your data is never sold In your control
Data Used for Service Purposes Only
Adherence to international data protection standards
Data transfers secured with 256-bit SSL
Your data can be deleted on request
Published: January 1, 2026
Updated: January 15, 2026
Reading time: ~7 mins
Language: Bengali

Our Core Data Protection Principles

F11 bet treats every user's personal information with the utmost care and protection

Minimal Data Collection

F11 bet collects only the information strictly necessary to provide its services. No excessive or unnecessary personal data is ever requested.

Maximum security

All data is protected with 256-bit SSL encryption and stored in encrypted form on our servers — making unauthorized access virtually impossible.

Never Sold to Third Parties

Your personal information is never sold to advertisers or third parties. f11 bet's data policy is completely transparent.

In your control

You can view, correct, or delete your personal data at any time. Deleting your account permanently removes all associated data.

Marketing opt-out

You can turn off promotional emails or notifications anytime from Settings — no hassle, no fuss.

Transparent data use

You are always clearly informed about how your data is being used. We never collect information for hidden purposes.

How your data works

Every step from collection to protection

Collection

During registration and use

Verification

KYC Verification

Encryption

Secured with SSL

Retention

On Secure Servers

Security

Regular Audits

01

What Data We Collect

Various types of data are collected while you use the f11 bet platform. This information comes from three main sources — what you provide directly, how you use the platform, and third-party payment services.

What You Provide Directly

  • Full name, date of birth & gender
  • Email address & mobile number
  • Residential address
  • Copy of National ID or Passport (for KYC)
  • Payment method details (bKash/Nagad number, etc.)

Automatically Collected Data

  • IP address & device type
  • Browser Name & Operating System
  • Session duration and page visit data
  • Betting and gaming activity history
  • Cookies & local storage data

Bank card or full financial account numbers are not stored on f11 bet's servers — all payment processing is handled directly by the payment gateway.

02

How Your Data Is Used

F11 bet uses your data only for specific, legitimate purposes. Each use is clearly explained below.

Primary use

  • Account registration and identity verification (KYC)
  • Payment processing and transaction history maintenance
  • Providing betting services and settling results
  • Customer Service & Support
  • Detecting and preventing fraudulent activity

Secondary use (with your consent)

  • Sending promotional offers and bonus information
  • Analytics for platform improvement
  • Creating a personalized experience
  • Responsible Gaming Monitoring

f11 bet analyzes your betting history solely to ensure responsible gaming — never for commercial gain.

03

Data Sharing with Third Parties

F11 bet never sells your data or shares it with third parties for advertising purposes. However, limited information may be shared under certain specific circumstances.

When Data May Be Shared

  • Payment processing providers (bKash, Nagad, etc.) — for transactions only
  • Legal Authority — By Court Order or Legal Obligation
  • Licensing authority — for regulatory compliance purposes
  • Fraud prevention agencies — for the protection of our users

What is never shared

  • To advertisers or marketing companies
  • To data brokers or information resale companies
  • To social media platforms for advertising
  • To competitors or other betting platforms
04

Cookies & Tracking Technologies

F11 bet uses cookies on its website — small text files stored in your browser. These cookies help enhance your experience on the platform.

You can manage cookies through your browser settings. However, disabling essential cookies may affect the proper functioning of the site.

05

Data Retention Period

F11 bet does not retain your data indefinitely. A separate retention policy applies to each category of information.

  • Active account data — retained for the duration of the account
  • Financial transaction records — 7 years (legal requirement)
  • KYC documents — 5 years after account closure
  • Betting history — up to 3 years
  • Support conversations — 2 years
  • Marketing consent records — 2 years after consent is withdrawn

To delete your account, submit a request to support@f11bet.ws. All data beyond legal obligations will be permanently removed within 30 days.

06

Your Data Rights

F11 bet believes every user should have full control over their own data. The rights listed below are yours.

Right to access your data

You have the right to receive a copy of all data we hold about you.

Right to Rectification

You may request corrections to any inaccurate or outdated information.

Right to Erasure

In certain circumstances, you can request that your data be deleted.

Right to object to processing

The right to object to the use of your data for specific purposes.

Data portability

Export your data in a readable, portable format.

Right to restrict processing

You may temporarily restrict the use of your data while a dispute is being resolved.

07

Protection of Minors' Data

F11 bet strictly does not provide services to anyone under the age of 18. If a minor has registered by mistake and this comes to our attention, the account will be immediately closed and all collected data will be permanently deleted.

If you believe your child is using f11 bet, please contact us immediately at support@f11bet.ws.

08

Privacy Policy Updates

F11 bet may update this Privacy Policy from time to time. For significant changes, registered users will be notified by email in advance and a notice will be posted on the website. Continued use of the platform after any changes constitutes acceptance of the updated policy.

Change history: January 2026 — KYC section updated; October 2026 — Cookie Policy revised.

09

Privacy-Related Contact

For any questions, requests, or complaints regarding your data, please contact us. f11 bet is committed to resolving every request within 30 days.

  • Email: privacy@f11bet.ws
  • General Support: support@f11bet.ws
  • Live Chat: via the Help Center at f11bet.ws
  • Response time: within 30 days

FAQs

If a match or event is completely cancelled, the full stake is generally returned to your wallet — this is known as a "void bet". Partial cancellations are more nuanced: if the relevant sport's official rules consider the result valid after a certain amount of time or overs have been completed, the bet will be settled based on that result. For example, in cricket, a result declared via the Duckworth-Lewis method is considered final. If a match is rescheduled, under f11 bet rules the bet stands if it takes place within 48 hours; otherwise, your stake is refunded. If you're ever unsure, reach out via live chat.

f11 bet generally does not charge any processing fee for withdrawals. However, this may vary by payment method — f11 bet itself imposes no withdrawal fee for bKash or Nagad, though bKash or Nagad may apply their standard cash-out charges, which are outside f11 bet's control. The daily withdrawal limit is ৳5,00,000 for bKash/Nagad and ৳10,00,000 for bank transfers. Multiple large withdrawals within a given month may require additional KYC verification. The minimum withdrawal amount starts from ৳200.
Your Data Is Safe

Bet with confidence at f11 bet

Your privacy is our priority. f11 bet is always by your side with secure payments, protected data, and transparent policies.

⚠️ 18+ | Your data is protected | SSL Encrypted

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